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Free download in PDF Consumer Protection Act Multiple Choice Questions and Answers for competitive exams. These short objective type questions with answers are very important for competitive exams like UPSC, SSC, States PSC etc. These short solved questions or quizzes are provided by Gkseries.
(1)
Consumer Protection Act is applicable to
[A]
immovable goods
[B]
movable goods
[C]
specific goods and services
[D]
all goods and services
Answer: all goods and services
(2)
“Consumer has the right to present before the appropriate forum or authorities all those matters
which effect his interests “ this right of consumer is termed as right to be
[A]
informed
[B]
heard
[C]
safety
[D]
educated
(3)
The maximum age limit of a person who can be a member in state commission is
[A]
65
[B]
70
[C]
35
[D]
60
(4)
To be a member in any redress forum the person should have minimum ________ years of
experience
[A]
5
[B]
10
[C]
12
[D]
15
(5)
The jurisdiction of a state commission is
[A]
below 20 lakhs
[B]
20 lakhs to 1 corer
[C]
above 1 corer
[D]
none of the above
Answer: 20 lakhs to 1 corer
(6)
On receiving the complaint the forum will direct the opposite party to answer on that with in ____
days and may extent the period for _________________ more days.
[A]
1 & 15
[B]
15 & 1
[C]
10 & 1
[D]
0 & 1
(7)
Appeal against the district forum can be done in _________________
[A]
State forum
[B]
high court
[C]
national forum
[D]
supreme court
(8)
Any appeal against a forum must be done in a higher forum within ___ days
[A]
45
[B]
30
[C]
60
[D]
90
(9)
The Consumer protection act 1986 enacted in
[A]
24 Oct 1986
[B]
24 Oct 1987
[C]
24 Aug 1986
[D]
15 June 1986
(10)
As per section 2(1)(b) of Consumer Protection Act 1986, "complainant" means
[A]
a consumer
[B]
any consumer association registered under the Companies Act, 1956
[C]
the Central Government or any State Government,
[D]
All the above
(11)
As per section 2(1)(c) of Consumer Protection Act 1986, "complaint" means any allegation in writing made by a complain¬ant that a trader or service provider has charged for the goods or service a price in excess of the price
(a) fixed by or under any law for the time being in force
(b) displayed on the goods or any package containing such goods
(c) displayed on the price list exhibited by him
(d) agreed between the parties;
Codes:
[A]
(a), (b) & (c)
[B]
(a), (c) & (d)
[C]
(a), (b) & (d)
[D]
(a), (b), (c) & (d)
Answer: (a), (b), (c) & (d)
(12)
As per Section 2(1)(a) of Consumer Protection Act 1986, 'appropriate laboratory' means a laboratory or organisation
(i) recognised by the Central Government
(ii) recognised by a State Government
(iii) financed or aided by the Central Government or a State Government for carrying out analysis or test of any goods with a view to determining whether such goods suffer from any defect
Codes:
[A]
(i) & (ii)
[B]
(ii) & (iii)
[C]
(i) & (iii)
[D]
(i), (ii) & (iii)
Answer: (i), (ii) & (iii)
(13)
As per section 2(1)(nnn) of Consumer Protection Act 1986, 'restrictive trade practice' include
(i) delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price
(ii) any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services
Codes:
[A]
(i) Only
[B]
(ii) Only
[C]
Both (i) & (ii)
[D]
None of the above
(14)
Which Section of the Consumer Protection Act 1986 define “spurious goods and services” as such goods and services which are claimed to be genuine but they are actually not so
[A]
Section 2(1) (oo)
[B]
Section 2(2) (p)
[C]
Section 2(1) (ao)
[D]
Section 2(1) (po)
Answer: Section 2(1) (oo)
(15)
Which Section of the Consumer Protection Act 1986 states about 'the Central Consumer Protection Council'.
[A]
Section 7
[B]
Section 2
[C]
Section 5
[D]
Section 4
(16)
Which Section of the Consumer Protection Act 1986 states about the objects of the Consumer Protection Councils
[A]
Section 5
[B]
Section 11
[C]
Section 6
[D]
Section 9
(17)
Which of the following are the objects of the Consumer Protection Councils
(i) the right to be protected against the marketing of goods and services which are hazardous to life and property
(ii) the right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices
(iii) the right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of con¬sumers
(iv) the right to consumer education
Codes:
[A]
(i), (ii) & (iv)
[B]
(i), (ii) & (iii)
[C]
(i), (iii) & (iv)
[D]
(i), (ii), (iii) & (iv)
Answer: (i), (ii), (iii) & (iv)
(18)
Which section of the Consumer Protection Act 1986 states about 'the State Consumer Protection Councils'
[A]
Section 7
[B]
Section 6
[C]
Section 5
[D]
Section 8
(19)
Who shall be the Chairman of the State Consumer Protection Councils
[A]
The Minister in charge of consumer affairs in the Central Government
[B]
The Minister in charge of consumer affairs in the State Government
[C]
The Chief Minister of the State
[D]
The Governor of the State
Answer: The Minister in charge of consumer affairs in the State Government
(20)
The Central Council shall convene at least .............. meeting in every year.
[A]
Two
[B]
One
[C]
Three
[D]
There is no such condition
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