The Ministry of Housing and Urban Affairs launches a revised version of the existing Swachhata-MoHUA App to Handle Queries Specific to COVID 19. The Swachhata-MoHUA App, a highly popular grievance redressal tool for citizens under the ambit of the Swachh Bharat Mission (Urban) already has over 1.7 Crore+ urban users across the country. This app has now been modified and strengthened further in order to enable citizens to get their COVID-related complaints also redressed by their respective ULBs.
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The revised version of the Swachhata App essentially leverages the popularity and huge user base of the app to better support citizens during this COVID pandemic. However, the addition of these new categories has no impact on the existing categories of the App and citizens may continue to post their grievances in either of the categories.
