The Smart City Operations Centre of Visakhapatnam operates 24×7 in three shifts to manage COVID 19.
The highlights of COC are:
The centre announces cautionary measures and information related to COVID-19 through Public Announcements Systems installed across 90 locations in the city.
It passes COVID-19 information disseminated through digital sign boards that are installed at 10 key locations across the city.
The surveillance system, 500 cameras installed across the city, monitors important areas and key junctions.
The helpdesk/contact center is functional 24×7 to coordinate with line departments like public health, city and district level officers from time to time. A toll-free number set-up at COC to answer emergency calls and follows up with line departments accordingly.
A mobile application developed to trace and map all foreign returnees. Based on the information received through the mobile application, cluster mapping and high-risk colour coding map was digitized wherein category wise clusters were formed, that is, 0-14, 15- 28, and above 28 days were identified using GIS in COC.
The 20 Rapid Response Teams (RRT) formed in Visakhapatnam and these teams are being tracked through the Mobile tabs fixed in respective team Ambulances.
4 Mobile teams were formed for sample collection for symptomatic citizens. The teams are being monitored through COC through mobile Tab based tracking. Further, the concerned doctors submit details of the citizens through mobile applications on a real-time basis.
Door to Door survey by Volunteers is monitored and reports placed before concerned committee in-charges regularly.
A mobile application being developed to monitor activities like bleaching and other sanitation activities in containment areas by the public health wing.
Essential and Grocery vendor details circulated through Social media. Dedicated help desk numbers 0891- 2869106, 2869110 circulated to attend any grievance related to essential & grocery issues.
