An important first step in troubleshooting which component in a laser printer is causing a jam is to:

Q. An important first step in troubleshooting which component in a laser printer is causing a jam is to:

A.            note where in the paper path the paper stops

B.            check all voltages

C.            look up error codes

D.            turn the printer off, then on again

Answer: note where in the paper path the paper stops