Artificial Intelligence to aid in better decision-making capacity

The Artificial intelligence (AI) will not only help to resolve complex global problems but can enable businesses make better decisions on a day-to-day basis if applied well.

Daily Current Affairs Quiz 2020

Key-Points

AI can be embedded into our day-to-day applications so the human intellect takes better decisions based on the most relevant data to the particular request basis past or similar requests.

During a service request, offering the employee insights about the customer’s preferences or similar examples of previous customers can help them efficiently up sell solutions and create more revenue or service opportunities.

On one end of automation is work that is high volume and repetitive. More usage of automation is now moving to low volume but unique work which requires solutions.

While AI can augment productivity and innovation, it can only work in well-defined use cases though it needs good quality data to work with.