Centre has announced to assist the Union Territory Government of Jammu & Kashmir to establish Grievance Portal in each of the 20 districts of the UT. To implement this initiative, it has been decided that Department of Administrative Reforms and Public Grievances (ARPG), Government of India will further enhance the ongoing collaboration with the Jammu & Kashmir Government to revamp the “Awaaz e-Awam” Portal with mapping of last mile grievance officers for improved quality of grievance redressal and reduced timelines in effective disposal of cases.
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Key-Points
This initiative is a continuation of a series of sustained efforts by the Union Government to create a transparent, accountable and citizen-friendly effective administration in the Union Territory of Jammu & Kashmir in line with the vision outlined by the Prime Minister Shri Narendra Modi.
Pertinent to mention, after the conversion of Jammu & Kashmir into a Union Territory, the DARPG had organized two important Conferences there on Good Governance.
These include Regional Conference on Replication of Good Governance Practices in the Union Territories of Jammu & Kashmir and Ladakh on November 15-16, 2019 and Conference on Ek Bharat-Shresht Bharat with focus on Jal Shakti and Disaster Management on November 30- December 1, 2019
Above two Conferences convened by the DARPG represented the first important events by the Government of India in the newly created Union Territories of Jammu & Kashmir and Ladakh and laid down a roadmap for good governance in the Union Territories.