The Defence Ministry has recently implemented SPARSH (System for Pension Administration Raksha).
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It is an integrated system for automation of sanction and disbursement of defence pension.
This web-based system processes pension claims and credits pension directly into the bank accounts of defence pensioners without relying on any external intermediary.
A Pensioner Portal is available for pensioners to view their pension related information, access services and register complaints, if any.
SPARSH envisages establishment of Service Centres to provide last mile connectivity to pensioners who may be unable to directly access the SPARSH portal.
