‘Electricity Access in India and Benchmarking Distribution Utilities’ report launched

NITI Aayog, Ministry of Power, Rockefeller Foundation and Smart Power India launched the ‘Electricity Access in India and Benchmarking Distribution Utilities’ report.

Daily Current Affairs Quiz 2020

Key-Points

As much as 92% of customers reported the overall availability of electricity infrastructure within 50 metres of their premises; however, not all have connections, the primary reason being the distance of households from the nearest pole.

Overall, 87% of the surveyed customers have access to grid-based electricity. The remaining 13% either use non-grid sources or don’t use any electricity at all.

The hours of supply have improved significantly across the customer categories to nearly 17 hours per day.

Nearly 85% of customers reported to have a metered electricity connection.

Access to electricity is observed in 83% of household customers.

A satisfaction index was created to assess the overall satisfaction level of customers with utility services. The study suggested that a total of 66% of those surveyed were satisfied––74% of customers in urban areas and 60% in rural areas.