Government of India launched the All India Agri Transport Call Centre at a function in New Delhi on 15 April. The center was launched by Union Minister of Agriculture and Farmers Welfare Narendra Singh Tomar.
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Key-Points
The initiative was introduced by the Department of Agriculture, Cooperation and Farmers Welfare (DAC&FW), GoI.
The Call center aims to facilitate the inter-state movement of perishables including Vegetables & Fruits, Agri Inputs like seeds, pesticides, and fertilizer, etc, in the current situation of lockdown due to the COVID-19 threat.
The Call Centre numbers are 18001804200 and 14488.
These numbers can be called from any mobile or landline phone at any time.
Truck drivers and helpers, transporters farmers, traders, retailers, manufacturers or any other stakeholder who faces problems can call the center.
Call Center Executives will forward the vehicle and consignment details along with the help needed, to State Government officials for resolution of issues.
The Call Centre Executives will also maintain records and verify the disposal of the problem as the case may be.
The center is manned by 10 customer executives round the clock in 3 shifts of 8 hours each.
