The Indian Post is introducing a free digital parcel locker service in the city to enable customers to collect their consignment from specified post offices at their convenience for the first time in India. The facility will be available in two post offices in Kolkata– the Nabadiganta IT Post Office in Sector 5 of Salt Lake City and another in New Town.
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The facility, which is popular in European countries, will be limited to consignments received through registered post or speed post. A customer will be given a specific locker number as the address where India Post will drop the parcel. Consignments will be dropped into the digital parcel locker and an SMS will be issued along with an OTP number to the customer concerned.