IRCTC & Truecaller join hands to ensure verified communication! In order to reduce fraudulent activities, the e-ticketing and catering arm of Indian Railways, Indian Railway Catering and Tourism Corporation (IRCTC) has entered into a partnership with the caller identification platform. Truecaller to assure passengers that critical communication such as booking details as well as PNR status is being delivered only by the e-ticketing corporation and no one else.
Under the agreement, the integrated Helpline Number of Indian Railways, 139, will now be verified by Truecaller Business Identity solutions.