Karnataka Janasevaka Scheme

Karnataka government has launched Janasevaka Scheme 2020 for doorstep delivery of services. Karnataka Janasevaka is a programme under Sakala scheme to avail the benefits of government schemes at the doorstep.

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Key-Points

The scheme was initially implemented on a pilot basis in Dasarahalli assembly constituency in Bengaluru.

It will now be extended to other constituencies including Bommanahalli, Mahadevapura and Rajajinagar assembly constituencies.

The Janasevaka scheme will enable citizens of the state to get home delivery of 53 important government services including issuance of ration card, health card, senior citizen identity card, revenue khatas and marriage registration certificate.

The beneficiary will have to place the request for the service through the website. The request can also be made through phones. 

After the request is placed, a Jan Sevak or a delivery executive will be assigned to deliver the service to the citizen, who will go to the citizen’s residence and collect the required documents.

The delivery executive will be carrying a government-issued identity card, a tablet, a thermal printer and a biometric scanner.

Once the Jan Sevak receives the documents required to process the request, the documents will be uploaded on the backend server of the concerned department.

It will then be processed by the department and Jan Sevak will then contact the citizen and deliver the required document at a mutually agreed time. There will be no requirement for physical documents.

The service will cost a citizen Rs 115. The amount is excluding the money required for documentation.