Ministry of Home Affairs (MHA) operationalised the national helpline 155260 and reporting platform for preventing financial loss due to cyber fraud.
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The helpline was soft launched on April 1, 2021. The helpline 155260 and its reporting platform has been made operational by the Indian Cyber Crime Coordination Centre (I4C), with active support and cooperation from the Reserve Bank of India (RBI), all major banks, payment banks, wallets and online merchants.
The Citizen Financial Cyber Fraud Reporting and Management System has been developed in-house by I4C to integrate law enforcement agencies and banks and financial intermediaries.
Currently, the number would be operational in seven states and Union territories (Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh). The roll out in the others states for pan-India coverage is underway, the government added.