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MoS IT launches Grievance Appellate Committee to ensure safe internet

MoS IT launches Grievance Appellate Committee to ensure safe internet

MoS IT launches Grievance Appellate Committee to ensure safe internet: IT Minister Rajeev Chandrasekhar has established a grievance appellate panel mechanism to investigate user appeals against social media platform decisions. The announcement came in the presence of representatives of Big Tech internet companies like Meta, Snap, Google and others.

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Significance of The Grievance Appellate Committee (GAC):

The digital platform, Grievance Appellate Committee (GAC), is a powerful tool for ensuring platform accountability to their users, according to Chandrasekhar, the minister of state for IT.

“This is one more milestone in the evolving framework to ensure internet is open, safe and trusted,” he said.

Grievance Appellate Committee (GAC) and Its Functions:

IT Rules and Social Media:

IT rules had been strengthened in October to pave the way for formation of the Centre-appointed panels to settle often-ignored user grievances against the way social media platforms addressed their complaints regarding content and other matters.

The IT Rules already require social media intermediaries such as Facebook, Twitter, and WhatsApp to have a Grievance Officer to whom users can complain about any violation of the Rules.

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