MyGov Corona Helpdesk wins two global awards

AI based ‘MyGov Corona Helpdesk has got two awards under the categories ‘Best Innovation for Covid-19 — Society Peoples Choice’ and ‘Covid-19 Overall Winner at the recently held CogX 2020’, which is a prestigious global leadership summit and festival of AI and Emerging Technology held annually in London.

Daily Current Affairs Quiz 2020

Key-Points

The awards were won by the Technical Partner of MyGov, JioHaptik Technologies Limited.

MyGov is the world’s largest citizen engagement platform, which facilitates two-ways communication between the Government and Citizen and facilitates participatory governance in India.

‘MyGov Corona Helpdesk’ demonstrated the true Public, Private and Public Partnership (PPPP), wherein, Citizen centric services were provided by MyGov.

In the fight against Covid-19, MyGov, JioHaptik Technologies Limited and WhatsApp team collaborated to develop AI enabled MyGov Corona Helpdesk.

AI enabled MyGov Corona Helpdesk bagged two awards under categories of Best Innovation for Covid-19 – Society and People’s Choice Covid-19 Overall Winner.

In response to the COVID-19 outbreak, the ‘MyGov Corona Helpdesk’ has received more than 76 million messages and processed over 41 million conversations.

CogX is one of the world’s largest events on AI, held annually in London with over 15,000 participants in attendance from the highest levels of business, government, industry, and research.

The Cogx Awards are given out to the best-of-the-best in AI and emerging technologies across the world.