Piyush Goel Launched Right to Repair Portal for Consumers: The right to repair webpage, an NTH mobile app, and new National Consumer Helpline offices were were introduced by Food and Consumer Affairs Minister Piyush Goyal at the nation’s capital. A memorandum of understanding was also signed between the Consumer Affairs Department and IIT (BHU), Varanasi as well launched a capacity building programme of consumer commissions.
December 2022 Current Affairs Quiz
More About This Development:
The National Consumer Day served as the occasion for the inauguration of these projects. “Effective disposal of cases in consumer commission” was the theme. Minister of State for Food and Consumer Affairs Sadhvi Niranjan Jyothi was also present at the event.
In July 2022 the Department of Consumer Affairs had set up a committee headed by the Additional Secretary Nidhi Khare to develop a comprehensive framework on ‘Right to Repair’.
Its Significance:
On the ‘right to repair’ portal, manufacturers will share the manual of product details with customers so that they can either repair by self, by third parties, rather than depend on original manufacturers. Initially, mobile phones, electronic, consumer durables, automobile and farming equipments will be covered.
Under the Consumer Protection law, a complaint is required to be disposed of within 90 days of its filing and within 150 days wherever expert evidence is required to be taken.
