Rajnath Singh launched AI- powered grievance management application

Defence Minister Rajnath Singh recently launched an Artificial Intelligence-powered grievance management application in New Delhi.

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The system was developed by Ministry of Defence with the cooperation of IIT-Kanpur.

This is the first Artificial Intelligence-based system developed to improve grievance redressal in the Government. The system can identify repeat complaints or spam automatically.

It enables geographical analysis of complaints in a category including analysis of whether the complaint was adequately addressed or not by the concerned office.

This Artificial Intelligence-powered application will automatically handle and analyse the complaints of the people. It will also reduce human intervention, save time and bring more transparency in their disposal.