Telemedicine service eSanjeevani completes 3 million consultations

Indian government’s National Telemedicine Service – eSanjeevani has crossed another milestone by completing 3 million (30 lakh) consultations.

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Currently, the National Telemedicine Service is operational in 31 States/Union Territories and daily over 35,000 patients across the country are using this innovative digital medium – eSanjeevani, to seek health services.

The National Telemedicine Service, set up by the Ministry of Health & Family Welfare comprises of two variants of eSanjeevani namely –doctor to doctor (eSanjeevani AB-HWC) telemedicine platform that is based on hub and spoke model and patient to doctor telemedicine platform (eSanjeevani OPD) which provides outpatient services to the citizens in the confines of their homes.

eSanjeevani AB-HWC is being implemented at Health & Wellness Centres under Ayushman Bharat Scheme, and by December 2022 it will be made operational at 1,55,000 Health & Wellness Centres across India.

It was rolled out in November 2019 and Andhra Pradesh was the first State to roll out eSanjeevani AB-HWC services.

eSanjeevani OPD was rolled out on 13th of April 2020 during the first lockdown in the country when all the OPDs were closed. So far, over 21,00,000 patients have been served through eSanjeevani OPD.