The Unique Identification Authority of India (UIDAI) has partnered with Sarvam AI, a local Generative AI (GenAI) firm from Bengaluru, to enhance the Aadhaar service experience. This collaboration, set to kick off on March 18, 2025, will bring in AI-driven voice interactions, real-time fraud detection, and support for multiple languages, making Aadhaar services more accessible, secure, and efficient. The custom GenAI system will run within UIDAI’s secure infrastructure, ensuring that data privacy and sovereignty are upheld. This one-year agreement, which can be extended for an additional year, highlights UIDAI’s commitment to technological progress and user-focused innovations.
Key Highlights of the UIDAI-Sarvam AI Partnership
- Partnership Objective: Enhance Aadhaar service accessibility, security, and user experience
AI-Powered Voice Interactions
- Enables near real-time feedback from Aadhaar users
- Helps detect overcharging during enrollment and updates
Real-Time Fraud Detection
- AI-driven alerts for suspicious authentication requests
- Strengthens security and prevents misuse of Aadhaar data
Multilingual AI Support
- Supports 10 languages: Hindi, English, Telugu, Tamil, Marathi, Gujarati, Kannada, Odia, Punjabi, and Malayalam
- More languages to be added in the coming months
Data Security Measures
- AI solution hosted on-premise in UIDAI’s air-gapped infrastructure
- Ensures no data leaves UIDAI’s secure environment, maintaining compliance with data sovereignty
Collaboration Framework
- Developed through UIDAI’s volunteer policy, fostering industry participation
- Sarvam AI’s volunteers worked closely with UIDAI’s Technology Centre in Bengaluru
- UIDAI retains full ownership of the GenAI solution
Agreement Validity
- Initially for one year, extendable by another year
Statements from Leadership
- Bhuvnesh Kumar (CEO, UIDAI): GenAI marks the next phase in UIDAI’s innovation journey
- Vivek Raghavan (Co-Founder, Sarvam AI): AI can drive public good through collaborations like this
