Infosys, a leading IT services company, has launched Topaz, a comprehensive suite of services, solutions, and platforms that harness the power of generative Artificial Intelligence (AI) technologies. Topaz is built on Infosys' applied AI architecture, which enables the development of an AI-first core that improves individuals' and organisations' capacities to create cognitive solutions and accelerate value creation.
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Amplifying Potential and Embracing Responsible AI
With an AI-first approach, Topaz aims to unleash the potential of humans, enterprises, and communities, enabling them to tap into the next wave of opportunities arising from unprecedented innovations, connected ecosystems, and increased efficiencies. Infosys emphasises its commitment to a "responsible by design" approach in AI-powered products, providing unwavering ethics, trust, privacy, security, and compliance.
Harnessing the Power of Infosys Cobalt and Data Analytics
Topaz integrates the capabilities of Infosys Cobalt cloud and data analytics, leveraging their collective power to drive AI-enabled business transformations. Topaz enables businesses to uncover growth potential and derive value from their data assets by providing customised solutions and simple experiences.
Real-World Applications and Success Stories
Infosys highlights the successful implementation of Topaz in various sectors. For instance, a food and beverages chain utilized Topaz to autonomously connect disparate data signals from new partners, resulting in an exceptional off-store consumer experience with an impressive accuracy rate of over 95 percent. In addition, a national railway business used Topaz to create a smart hub, supporting flexible value chains and optimising functions such as logistics.
Infosys’ AI Transformation and Future Outlook
Not only is Infosys offering Topaz to its clients, but it is also embracing an AI-first approach for its own transformation. By applying Topaz internally, Infosys aims to accelerate its market offering evolution, enhance enterprise transformation, and drive incremental value through micro-changes that improve client service, reimagine business processes, and boost productivity.
"Infosys Topaz is helping us amplify the potential of people - both our own and our clients'," said Infosys CEO Salil Parekh. We are seeing strong interest from our clients for efficiency and productivity-enhancing programs, even as businesses are keen to secure their future growth.