Management Questions and Answers - Set 37 | MBA BBA Solved Multiple Choice Questions(MCQs)

1 An individual’s involvement in work primarily indicates his/her :

1 Attitude

2 Behaviour

3 Motivation

4 Perception

Answer: Motivation

2 As per Lewin’s Three - Step Change Model, changing to overcome the pressures of both individual resistance and group conformity is termed as :

1 Movement

2 Refreezing

3 Restraining

4 Unfreezing

View Answer

Answer:Unfreezing

3 Out of the following, identify the four major functions which communication serves within a group or organisation :

(a) Control

(b) Co-ordination

(c) Emotional expression

(d) Information

(e) Motivation

(f) Organisation

Codes :

1 (a), (b), (d) and (f)

2 (b), (d), (e) and (f)

3 (a), (b), (d) and (e)

4 (a), (c), (d) and (e)

View Answer

Answer:(a), (c), (d) and (e)

4 The conflict process usually has __________.

1 Three stages

2 Four stages

3 Five stages

4 Seven stages

View Answer

Answer:Five stages

5 The __________ proposes that the effective group performance depends on the proper match between the leader’s style and the degree to which the situation gives the leader control.

1 Behavioural approach

2 Fiedler contingency model

3 Leader - member exchange theory

4 Trait Approach

View Answer

Answer:Fiedler contingency model

6 __________ is a process of system wide change, designed to make an organisation more adaptive.

1 Change Management

2 Refreezing

3 Business Process Reengineering

4 Organisation Development

View Answer

Answer:Organisation Development

7 __________ is a profile of job holders department-wise and offers a snapshot of who will replace if there is a job opening.

1 Career plan

2 Replacement chart

3 Promotion graph

4 Selection plan

View Answer

Answer: Replacement chart

8 Assertion (A) : Corporate behaviour towards stakeholders is an important concept in practice and a central part of corporate Governance.

Reason (R) : It has to be ethical, legal and responsible behaviour for organisation, stakeholders and society.

1 Both (A) and (R) are true.

2 Both (A) and (R) are false.

3 (A) is false, but (R) is true

4 (A) is true, but (R) is not a correct explanation of (A).

View Answer

Answer: Both (A) and (R) are true.

9 CSR is important because :

1 It influences all aspects of Company’s operation

2 It gives company’s mission and strategy

3 It increases the general affluence and societal expectation

4 All of the above

View Answer

Answer: All of the above

10 Following steps are undertaken for developing a workforce score card.

(a) Identify critical and carefully defined outcome measures.

(b) Translate the measures into specific actions and outcomes.

(c) Identify high and low performing employees.

(d) Develop and communicate detailed description of what is expected.

(e) Develop supporting HRM and measurement systems.

What is the correct chronological order of these steps ?

1 (a), (b), (c), (d)

2 (a), (b), (d), (c)

3 (a), (b), (d), (e)

4 (a), (c), (d), (e)

View Answer

Answer:(a), (b), (d), (c)

11 Which of the following statements are not correct ?

(a) Pay of an employee includes actual money that employee receives in exchange of his work.

(b) Job evaluation provides a basis for measuring individual performance.

(c) Human Relations Theory respects formal institutionalisation.

(d) Minimum wages are not guaranteed under incentive plan.

(e) Job enrichment amounts to expanding vertical and horizontal dimensions of a job.

1 (a) and (d)

2 (c) and (d)

3 (d) and (e)

4 (a) and (e)

View Answer

Answer: (c) and (d)

12 Under which method of performance appraisal many evaluators join together to judge employee’s performance in several situations with the use of a variety of criteria ?

1 Graphic Rating Scales

2 Critical Incident

3 Assessment Centre

4 MBO

View Answer