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Office Administration & Management Questions and Answers | Office Administration MCQs

(1) What is an example of a workplace behavioral hazard?
[A] An overworked employee
[B] Fumes from cleaning agent spillage
[C] Exposure to electromagnetic radiation
[D] A workstation that does not include ergonomic furniture
Answer: An overworked employee
(2) what type of mail requires proof of delivery?
[A] Express Post
[B] international post
[C] Key post
[D] Registered post
Answer: Registered post

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(3) Which of the following storage systems would be most suitable for a client register of a large organization?
[A] Electronic
[B] Image based
[C] Microfilm
[D] Paper based
Answer: Electronic
(4) Your stationary order was incorrectly filled. Which document would you use to compare with the order form to identify the discrepancies?
[A] Credit note
[B] Delivery docket
[C] Receipt
[D] Tax Invoice
Answer: Delivery docket
(5) what should occur when there is a simple paper jam in the photocopier?
[A] A report should be made to the office manager.
[B] The photocopier must be switched off at the PowerPoint.
[C] Follow instructions in the photocopier manual or on the control panel display.
[D] A call should be logged with the service Difficulties Department and the photocopier switched off.
Answer: Follow instructions in the photocopier manual or on the control panel display.
(6) You have been given a twelve-page document printed on A4 paper. You are printed to produce a double sided booklet that when folded will be A4 size. How many sheets of paper do you need for each booklet?
[A] Three A3
[B] Three A5
[C] six A3
[D] Six A4
Answer: Three A3
(7) How should bulk mail be prepared for posting?
[A] Bundles must only be tied with string.
[B] Envelopes are bundled in groups of 100.
[C] Only DL size envelopes should be used.
[D] Envelopes are address side up and facing the same way.
Answer: Envelopes are address side up and facing the same way.
(8) What is the amount owed by a business if it receives 2.5% discount on an invoice for $3560?
[A] $89
[B] $890
[C] $3471
[D] $3649
Answer: $3471
(9) Offices have more or less the same layout in all companies.
[A] True
[B] False
Answer: False
(10) A large company may be divided into different departments.
[A] TRUE
[B] FALSE
Answer: TRUE

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