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Office Administration Questions and Answers | Office Administration MCQs

(1) A secretary must be able to use a word processor.
[A] TRUE
[B] FALSE
Answer: TRUE
(2) A PA does not need to be skilled in oral and written communication.
[A] TRUE
[B] FALSE
Answer: FALSE

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(3) Nowadays secretaries don’t usually use typewriters.
[A] TRUE
[B] FALSE
Answer: TRUE
(4) A secretary never arranges appointments and travel.
[A] TRUE
[B] FALSE
Answer: FALSE
(5) In a modern office the role of the secretary is important.
[A] TRUE
[B] FALSE
Answer: TRUE
(6) Secretarial staff file documents and invoices.
[A] TRUE
[B] FALSE
Answer: TRUE
(7) A memo is a document which is sent to customers by post.
[A] TRUE
[B] FALSE
Answer: FALSE
(8) Typewriters and shorthand are mostly a thing of the past.
[A] TRUE
[B] FALSE
Answer: TRUE
(9) Secretaries do not keep diaries or send e-mails.
[A] TRUE
[B] FALSE
Answer: False
(10) Secretaries can often sign letters for their bosses.
[A] TRUE
[B] FALSE
Answer: TRUE

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