Office Administration & Management Questions and Answers | Office Administration MCQs

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Questions
1 What is an example of a workplace behavioral hazard?
A An overworked employee
B Fumes from cleaning agent spillage
C Exposure to electromagnetic radiation
D A workstation that does not include ergonomic furniture

Answer: An overworked employee
2 what type of mail requires proof of delivery?
A Express Post
B international post
C Key post
D Registered post

Answer: Registered post
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3 Which of the following storage systems would be most suitable for a client register of a large organization?
A Electronic
B Image based
C Microfilm
D Paper based

Answer: Electronic
4 Your stationary order was incorrectly filled. Which document would you use to compare with the order form to identify the discrepancies?
A Credit note
B Delivery docket
C Receipt
D Tax Invoice

Answer: Delivery docket
5 what should occur when there is a simple paper jam in the photocopier?
A A report should be made to the office manager.
B The photocopier must be switched off at the PowerPoint.
C Follow instructions in the photocopier manual or on the control panel display.
D A call should be logged with the service Difficulties Department and the photocopier switched off.

Answer: Follow instructions in the photocopier manual or on the control panel display.
6 You have been given a twelve-page document printed on A4 paper. You are printed to produce a double sided booklet that when folded will be A4 size. How many sheets of paper do you need for each booklet?
A Three A3
B Three A5
C six A3
D Six A4

Answer: Three A3
7 How should bulk mail be prepared for posting?
A Bundles must only be tied with string.
B Envelopes are bundled in groups of 100.
C Only DL size envelopes should be used.
D Envelopes are address side up and facing the same way.

Answer: Envelopes are address side up and facing the same way.
8 What is the amount owed by a business if it receives 2.5% discount on an invoice for $3560?
A $89
B $890
C $3471
D $3649

Answer:$3471
9 Offices have more or less the same layout in all companies.
A True
B False

Answer: False
10 A large company may be divided into different departments.
A TRUE
B FALSE

Answer: TRUE

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